My Background
Learn more about my journey, experience, and the skills I've acquired along the way.
IT Support Analyst
Northern Arizona University
Utilized problem-solving skills to troubleshoot and resolve technical issues, ensuring efficient issue resolution and follow-up, while providing excellent communication and teamwork abilities in a fast-paced environment. Collaborated with the team to escalate and resolve complex technical problems, enhancing overall service delivery and system performance, with a strong attention to detail. Educated end-users on best practices, resulting in improved user satisfaction and reduced recurring issues, demonstrating strong problem-solving skills and attention to detail.
Full Stack Developer
Crumet Tech
Developed cross-platform applications using JavaScript and TypeScript, leveraging frameworks like React and Next.js, to provide a seamless user experience, while working closely with an agile software development team. Designed and implemented database operations using Prisma and Supabase, ensuring the performance, quality, and responsiveness of applications, with a strong understanding of RESTful APIs. Improved customer retention from 25% to 90% by delivering robust products with additional scaling services, utilizing CI/CD practices, unit testing, and version control systems like Git, to drive business growth and automation.
Graphics Operator
NAU TV
Created graphics templates, overlays, and animations using software like Vizrt and Daktronics. I monitored live broadcasts to ensure graphics were displayed correctly, coordinating them with event timing or scripts.
Technical Skills
My Projects
Here are some of the projects I've worked on. Each project represents a unique challenge and solution.
Dhobi
This Uber-like mobile app connects users with nearby laundry service providers for on-demand pickup, cleaning, and delivery. With features like real-time tracking, customizable orders, secure payments, and provider ratings, it offers a seamless and convenient laundry experience tailored to individual needs.
Lasagna
Lasagna is a simple, affordable messaging and data collection app designed for business users, enabling message delivery via phone numbers or email addresses. Built with Python and Node.js, it uses SMTP to relay messages from the app to recipients through a central server.
Resume Tailor
Built AI-powered resume optimizer using Next.js and LLMs. Implemented automated formatting with industry-specific insights. Optimized resumes for professional and ATS-friendly formats resulting in 12x positive responses.
